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View all Inactive accounts.

Image of the View Users page with the All Users (1) drop-down menu, (2) Global Search Filter, (3) Column FIlter icon, (4) Password Status column and (5) Account Status column

(1) All Users drop-down menu
(2) Global Search Filter
(3) Column FIlter icon
(4) Password Status column
(5) Account Status column

When a user does not log into their account for more than a year the account is rendered inactive. To view these accounts:

  1. From the Main Menu, click the View Users List option on the Users menu.

  2. When the View Users page opens, use the filter icon in the Account Status (5) field.

  3. Select the Inactive option to locate users with that specific account status. >Note: From this list, a user’s account can be reinstated by clicking the Action button on the Edit Profile screen which sends a reset password email to the user.

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